Please tell us! Feedback is great, (good or bad) Contact us and we’ll rectify the issue.

There are a few options. Depending on distance we can deliver, alternatively we can post it to you. All items posted will be tracked and insured normally delivery by next day. (Except for Highlands and Islands this is not guaranteed). You should receive notification by text or email (check spam) for your items journey to you. [...]

All repaired items are sent by Royal Mail tracked and insured. Please be aware that adverse weather conditions/public holidays may affect delivery times.

Turn around times are normally within 2 weeks. It does depend on the work required. The drysuit under goes several applications and testing to ensure complete dryness. We will always try to help anyone out, if you need a quick turnaround this may increase the cost. If you need a rush job done, call Graeme (Hoppy) [...]

It depends on what is wrong with the zip. I can replace zips and have some in stock but feel free to contact me to discuss in more detail.

Depending on what the repair is, hopefully a new sock, neck seal or wrist seal! With pinholes from the outside you will see no change, as all repairs are on the inside. The first coats soak right in, you will almost not see these. Latter coats look like wet patches, perhaps 1-4 inches wide.   Larger [...]

Yes, I will do my best to. I plan to email or text you when they arrive, once they are tested, if they are taking a long time or have problems and when they are almost finished. Please include full contact details including email address and mobile number, but feel free to call me if you [...]

I give a year’s warranty on all my repairs, however this obviously does not cover new leaks, we don’t make them bullet proof! If the drysuit was dry for the first couple of trips and then develops a leak then it is probably just another small pinhole. It is not a big deal and we will [...]

It really depends on the repairs. Seals don’t take long, if after testing other issues come up that can delay the process. If you need the drysuit for a certain date please tell me, and  I will do my very best.

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